Following are our terms and conditions for product returns:
Eligible items may be returned within 7 days following product receipt
Eligible items for return must meet the following criteria:
- Accompanied by your original receipt, proof of purchase, or RMA
Refund or Store Credit eligibility
Eligible return items for refund or store credit must meet the following criteria:
- Unused and in the same condition as received, in the original and unopened packaging
- Undamaged and/or not missing parts
Return items ineligible for refund or store credit may be exchanged if the following criteria apply:
- Defective due to manufacturer error and/or
- Damaged and/or missing parts due to pre-delivery error
- Unopened nutrients and nutrient solutions, pH adjusters, cloning gels,
beneficial insects, and pesticides; no exception
Please do not send your purchase back to the manufacturer, as most manufacturers will be unable to assist you with a product return.
If you have any questions about a product you purchased from us, are unsure how to use it, or need additional assistance,
please do not hesitate to contact us thru the website, call us, or come in to one of our stores and talk with an expert. We want you to have a smooth and bountiful harvest and happily offer guidance and expertise to ensure your success!